My Bag



Heart Icon

Your purchase fuels our mission to give back.

View My Bag

About Our Bags Expand All Collapse All

What is your typical bag size? Down Arrow

We pride ourselves on having a style for everyone, so our bags come in a wide range of sizes. Every product page has a “Size & Materials” section as you scroll down. We also created a “Size Guide” which is linked on most product pages, so you can easily see which style and size is right for you!

What bags fit laptops? Down Arrow

We offer several bags that fit laptops! If you’re viewing a product page, you can find this information in the “What Fits” section as you scroll down the page.

If you’d like to search for a bag that fits a specific laptop size, use the “Features” filter on any product listing page and select either 13” or 15” laptop.

Do your bags have built-in laptop and/or iPad sleeves? Down Arrow

Many of our bags come with interior laptop sleeves built into the design. To browse them, use the “Features” filter on any product listing page and select “Padded Laptop Sleeve” in the dropdown. Our laptop sleeves will accommodate iPads of all sizes.

How can I personalize or customize my bag? Down Arrow

Click “Personalize” in the top navigation bar anywhere throughout the site, and you’ll reach the bag styles that can be personalized to your liking.

After you’ve selected your bag, click on “Personalize Your Bag” to get started. Our customization tool will popup and guide you through the options available for that specific product.

*Kindly note, not all products on are available for personalization. If there is not a personalization button available on the product page, that style is not currently able to be personalized.

Make it yours by adding up to 6 letters of custom text (including a heart symbol) embroidered in a variety of colors and fonts. You can also add embroidered symbols, patches (to be sewn-on by you) and pins galore! Depending on size and surface area, bags will vary in terms of the personalization features available.

Please note that Personalization is provided at an additional cost, which you’ll see listed per feature. All personalized products are final sale.

Are your bags made in the United States? Down Arrow

Our bags are currently made in China under fair and ethical working conditions.

Are your bags eco-friendly? Down Arrow

All of our products are made with non-toxic materials that comply with US testing regulations. Although not fully eco-friendly, it's our company mission to be sustainable by 2025.

Which of your bags are vegan? Down Arrow
We offer a variety of vegan bags. To see if the bag you like is vegan, simply click into your desired product and scroll down to the "Size and Materials" section.
Are any of your bags water resistant? Down Arrow
Most of our bags are water resistant, but not completely water-proof. We would not recommend staying outside in heavy rainfall. Our most water resistant bags are our Coated Canvas bags.
Do you test your products for toxic chemicals? Down Arrow
Our product is tested and verified by 3rd party CPSC approved testing facilities as:
  • Lead safe
  • Cadmium safe
  • Nickel Release safe
  • PVC safe
  • Cadmium safe
  • Nickel Release safe
  • Free of added formaldehyde
  • Free of harmful phthalates
  • Free of Azo Dye

We are continually improving and adapting our regulations with each season. We commit to setting appropriate standards as US import guidelines change and we know what to avoid within our product categories.

Currently we do not test for the below components but we are monitoring the need to add these requirements for future seasons:
  • BPA/BPS – these chemicals are found mainly in bottles and food packaging, they are not generally tested for backpacks
  • Pesticide & Herbicide free – these requirements are for food products and natural materials (linen, leather, cotton, etc). The majority of our fibers are man made.

About STATE Expand All Collapse All

How did you guys get started? Down Arrow

After watching countless kids carrying their possessions in ripped trash bags, Scot and Jacq formed State - a company that promises to not only deliver much needed supplies, but to also provide youth with the tools to reach their fullest potential and better their communities. And to always have their backs.

Watch our story and hear how our founders built State with the goal of supporting American kids, communities and families in need.

View Size Guide
Who are Scot + Jacq? Down Arrow

State began as a partnership between husband and wife team, Scot and Jacq Tatelman. They created State as a for-profit company with a non-profit pedigree.

These Brooklyn-based social entrepreneurs have eyes trained for style but their hearts have always been with kids growing up in America's most underfunded, often overlooked neighborhoods.

In 2009, they founded Camp Power and its parent organization, Country Roads Foundation - a non-profit organization that has served thousands of New York City kids with life-changing camp experiences and year-round programming.

Scot & Jacq at Camp Power

Warranty Expand All Collapse All

Is there a warranty on your products? Down Arrow

We stand behind the quality of our bags and accessories with a 1-year warranty. This warranty is valid for one year, beginning on the date of purchase from State or one of our authorized retailers. Kindly note, if the product is purchased from an unauthorized or off-price retailer, this will automatically void the warranty.

*Kindly note, State does not cover shipping or duty charges associated with international warranty claims.

What is covered under warranty? Down Arrow

If you discover a material or manufacturing defect, we will replace or repair the item at our discretion.

Warranty claims must be accompanied by photos of the bag or item and an acceptable proof of purchase. Acceptable proof of purchase can be your STATE order number, an online order confirmation from STATE or another online retailer, physical store receipt, or banking statement showing the transaction amount and date.

Our warranty does not cover misuse, neglect, accidents, abrasion, color transfer from other materials/garments, solvents, cleaning liquids, or any modification to a State item. Please note that general wear and tear, including but not limited to the reasonable breakdown of colors and materials over time, is not considered a material or manufacturing defect and is therefore not covered by our warranty.

How do I file a warranty claim? Down Arrow
1. Take photographs of the defect, the front of the product, back of the product and both sides of the interior tag found in the bottom of the bag.

2. Submit the photos and acceptable proof of purchase to with the word “Warranty” in the subject line.

3. We will inspect your photos and confirm if the defect is covered by our warranty. Depending on the severity of the issue, we may provide you with a pre-paid label and ask that you send in your physical bag for assessment.

4. Once you’ve completed the warranty process, we will let you know if your claim has been approved. If approved, a replacement order will be processed. *Kindly note, if we no longer carry the bag or accessory, we will provide you with an alternative style as a replacement or a credit in the form of a digital gift card. This decision will be at our discretion.

All warranty claims are addressed as promptly as possible, with most claims completed within 5 business days. However, during peak retail seasons, such as Holidays and Back-To-School, warranty claims may take an additional 4 to 5 business days. We thank you for your patience!

Bag Care Expand All Collapse All

Can I wash my bag? Down Arrow
Some of our bags are machine washable while for others we recommend spot clean only. Our metallics, for example, should never be machine-washed. To be safe, we recommend checking the care tag located in the main compartment of your bag. Additionally, you can find care instructions for each style on the product pages of our website. If you find that you’re still having trouble, please send us an email at and we’d be happy to guide you in the right direction!
If I have a patch on my bag, can I wash my bag? Down Arrow
We recommend spot cleaning for your bags with patches applied.
If I cannot wash my bag, can I dry clean it? Down Arrow
Sure! Most styles will be just fine after a gentle dry-clean. However, if you’re at all unsure and want to be safe, please reach out to us first at

Shipping Expand All Collapse All

What are my shipping options? Down Arrow

All orders are shipped from our fulfillment center in New Jersey. We offer Fedex Ground Economy, Fedex 2-Day and Fedex Standard Overnight shipping services. Orders placed Monday - Thursday, will ship within 24-48 hours of being placed. Orders placed on Friday will ship on the following Monday. Kindly note, our fulfillment center is closed on Saturday and Sunday. Delivery estimates based on the shipping address are displayed at checkout.


How much does shipping cost? Down Arrow
We offer Fedex Ground Economy at a flat rate of $9.50. If you'd like to take advantage of our expedited shipping options, the rates for Fedex 2-Day and Fedex Standard Overnight will be calculated at checkout. The expedited shipping rates will vary depending on the shipping address used for the order.
Kindly note, Fedex Ground shipping to Hawaii costs $60, and shipping to Alaska costs $100.
Where do you ship? Down Arrow
We ship to all 50 states and worldwide with the help of our international shipping partner, GlobalShopex.
What if I'm having trouble with my shipment? Down Arrow
If you're having trouble receiving your order, please let us know as soon as possible by emailing us at

If your order is marked as delivered but, you haven't received it, please contact us within 2 weeks of the delivery date. If you contact STATE after 2 or more weeks have passed, there's no guarantee we will be able to successfully work with FedEx and/or Route to reship or reimburse you for your order.
Do you ship to P.O. Boxes? Down Arrow
Yes, we do. However, please note that shipments addressed to P.O. boxes are generally completed by the U.S. Postal Service and may be subject to a small delay depending on the schedule of the local post office.
International Shipping Down Arrow
State Bags is pleased to ship worldwide through our partner, GlobalShopex. Simply add the items you wish to purchase to your shopping cart and choose the "International Checkout" option. The GlobalShopex checkout page will allow you to view the cost of shipping, duties, and taxes upfront.

You have the option to prepay for duties and taxes when you checkout or you can pay upon delivery. If you decide to prepay, there will be no additional funds collected upon delivery. GlobalShopex will process your payment and guarantee delivery.

Once your order is completed, questions about your order should be directed to GlobalShopex. They can be reached via email at or phone at 786-391-4868.

STANDARD SHIPPING arrives at your address in between 10 to 15 business days. PRIORITY SHIPPING arrives at your address in between 5 to 10 business days.
Can I add a gift message to my order? Down Arrow
Unfortunately, we do not offer gift messages at this time. However, we are working to make this option readily available in the near future.
What is Green Shipping Protection by Corso? Down Arrow
You can now purchase 100% carbon offsetting and shipping protection — offered by Corso. We’re making it easy for our customers to do right by the planet by providing an option at checkout to offset 100% of the carbon emissions associated with shipping your order.

Additionally, every single package is protected against theft, damage, and carrier mishandling to ensure your goods arrive safe and sound. We’ll do right by the planet together!

Returns Expand All Collapse All

What is your return policy? Down Arrow
Items must be returned within 30 days of the delivery date. Returned merchandise should be unused, uncompromised, and have the original vendor tags attached. A $5 return fee is applied to all returned orders and will be deducted from your refund.

Refunds will be credited to the original form of payment, including gift cards and vouchers. Kindly note, initial shipping fees are non-refundable. Once processed, refunds can take anywhere from 1-5 business days for your bank to fully process. Please note that personalized bags and final sale items are final sale and are not eligible to be returned.
How do I return my bag? Down Arrow
To begin the returns process, please go to and enter your order number and shipping address zip code. Once you do this, you’ll be directed to the STATE Bags Return Center where you'll have the opportunity to process your return or exchange and leave any additional comments regarding your purchase.If you run into trouble, please contact us at
How do I exchange my bag? Down Arrow
Visit our State Bags Return Center ( To process an exchange for the same item, select the "Exchange for the same style" option. If you'd like to exchange for a different item, please select "Exchange for a new product" and choose the item you'd like to exchange for.
Do you price match? Down Arrow
If the price of an item that you purchased drops within 14 days of your order (and the item you ordered is still in stock) we can adjust the price for you. To receive a price adjustment, email us at within 14 days of your order date and we will refund the difference to your original form of payment.

Please note that items 70% off and up are Final Sale and cannot be returned.

How We Give Expand All Collapse All

Where do you give the donated bags? Down Arrow
All across the United States to children and families living in communities of high need. We’ve now donated product in all 50 states through a variety of charitable efforts!
How do you decide where they'll go? Down Arrow
Our model of supporting children, families and communities in need… in the ways they need it most allows us to work with partners in a variety of ways and different initiatives. We support schools and organizations serving populations of high need, first listening to how we can support them - whether it be donated backpacks through our bag drop rallies, fueling their efforts with our funds and resources and/or using our #WhatDoWeTellTheKids platform to shed light on a socially unjust issue they are fighting to curb.
What makes STATE different than other buy one, give one companies? Down Arrow
Anyone can simply donate material goods, but what truly sets STATE apart is our signature bag drop rallies. Carried out across the US serving hundreds of thousands of students, these high-energy, motivational events are where the real impact is made. STATE's team of PackMen/Women, DJ's and celebrities lead a program filled with dancing, inspiring messages encouraging kids to beat the odds often stacked up against them, and of course fully-packed, school-ready STATE backpacks.

We are constantly finding ways to support American kids, families and communities of need in a variety of ways. We carry out giving initiatives twelve months a year, fueling the work of schools, organizations and causes in which we so deeply believe.

As State's platform continues to grow, we view it as a responsibility and vehicle to shed light around social injustices happening every day here in the US. In 2016, we launched our #WhatDoWeTellTheKids initiatives, aiming to tackle the most challenging issues of our time by simply asking the question, "what do we tell the kids?"
Who are your PackMen and PackWomen? Down Arrow
Child development specialists, performers and role model figures that have successfully risen from similar communities as the ones we serve. They talk the talk and walk the walk, getting kids inspired, dancing, laughing and learning throughout the bag drop rallies. Their signatures are on every bag we donate - both figuratively and literally (kids ask for their autographs at the end of each bag drop event)!
Why is the model geared specifically towards kids living in the US? Down Arrow
After seeing kids carrying their possessions in ripped garbage bags at their non-profit summer camp, our Co-Founders, Scot and Jacq wanted to do more for local kids in challenging situations. While other companies were doing fantastic work for people overseas, they wanted to take the one-for-one model back to the US as they were witnesses to how high the need was right here in our own backyard.
Is this a nation-wide program or just New York? Down Arrow
Nationwide! We’ve donated tens of thousands of backpacks to kids in need all across the US… and aren’t stopping anytime soon!
How can I get involved with STATE's GiveBackPack Program? Down Arrow
State is a for profit company with non-profit pedigree, so the more bags we sell means more giving initiatives we can carry out. The best way to be part of our #GiveBackPACK is to either buy a bag for you, your kids, or whoever which in turn will fuel our efforts in supporting more and more local kids in need.

Another way is to simply spread the word about State via your social media channels. Don’t forget to tag us @statebags and #GiveBackPack!

Wholesale Expand All Collapse All

Wholesale Inquiries Down Arrow
For wholesale information please contact
Back to Top Back to Top