This backpack looks great, has plenty of pockets and slits for great organization options. The material seems robust, and the stitching sturdy. It's little big for my petite 8-year old, but she'll grow into it quickly. And frankly, she needs enough stuff for school that it's the right size.
I would be very happy, even 5-starts happy, but within a month of purchase one of the zippers just snapped in half. Not a tangled tracked or pulled too hard, but the metal piece that runs on the track just broke during normal use.
I have reached out to customer service to see how they can help. Waiting to hear back. I expected, based on previous reviews, endorsements and the price, that the hardware of the bag was not something I had to worry about so soon.
Nicole